Repair Related Questions
How long does it take for mobile to be repaired & delivered?

JustLikeNew.in gives two days repair service for touch & LCD replacement for selected devices. For the actual duration of repair for your device please talk to our representative.

Is there a warranty on the repair service undertaken by JustLikeNew.in ?

    1. Repairs of liquid damage or water damage phones do not carry any warranty.
    2. Warranty for all repairs other than Touch & LCD is 30 days from the time device has been delivered
    3. For Touch/LCD repairs, JustLikeNew.in provides a service warranty of 90 days from the time mobile has been delivered.
    4. The warranty only covers the issues/components which were fixed by JustLikeNew.in. Any other issues with other components not serviced by JustLikeNew will not be covered under warranty.
    5. Warranty doesn’t cover any breakage/damage caused by external environment after a mobile has been delivered.

How safe is my mobile/tablet with JustLikeNew.in?

JustLikeNew.in guarantees the safety of your electronic devices by providing security insurance and undertaking blanket responsibility against any possible theft/loss caused while the mobile device is in its possession. However please note physical damage to screen often results damage to other components (sensor, motherboard, etc.) and JustLikeNew.in won’t be held responsible for issues which are discovered during the process of repair. Repair/diagnosis of device might result in minor wear & tear, hence the device might not be returned in as-is state. Incase of device being lost / misplaced by JusLikeNew.in, a fully functional device of same / similar configuration will be given to customer as replacement.

What are the products issues covered in the service?

JustLikeNew.in service covers entire gamut of issues faced by mobiles – from mobile going dead to having the touchscreen replaced. Check for the list of mobile brands, models and issues covered.

Is the JustLikeNew.in fee waived if my phone is in warranty provided by manufacturer?

JustLikeNew.in would charge the same amount irrespective of your phone being in original warranty period or not.

Are the digitizers, displays and other components replaced on smartphones original and supplied by phone manufacturers?

Not all components replaced on your smartphones are procured from manufacturers (Samsung, Apple, Sony, etc.). We ensure speedy delivery and economical costs by procuring from suppliers that in some cases are not original equipment manufacturers. However, all parts are quality tested and are of high grade, due to which we are able to offer industry unmatched warranty of upto 90 days for our repairs.

Does the original manufacturer warranty void post repair with JustLikeNew.in?

JustLikeNew.in is an independent smartphone service network. If your phone is within the manufactures warranty period, it will void post repair with JustLikeNew.in.

Pick up &Delivery Questions
What happens to my phone once it is picked up?

You receive a SMS & email confirmation once your mobile has been picked. Your phone is then dispatched to our workshop where it is diagnosed and repaired.

Pricing & Payment Questions
How much does JustLikeNew.in charge for its repair service?

JustLikeNew.in charges Rs. 299/- for diagnosis. This is collected at the time of phone pickup. The price you see on the website is inclusive of this service charge and this gets adjusted in the final invoice. In case of any additional charges, you would be intimated before mobile service begins.

Is there a service charge on JustLikeNew warranty repair??

There is no service charge on concerns/complaints regarding repairs that are raised within 3 days of delivery of device.

However, charge if the complaint is raised after 3 days post-delivery, we charge a nominal service charge of Rs.299 as service/labor fee.

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